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4 Keys To Building Customer Loyalty And Making More Money


Two weekends ago, I tried a new restaurant. Now, this may typical for you, but for me it was kind of a big deal. For the past 3 1/2 years of living in the Atlanta area, I’ve been a regular at two different Italian places. But this time, I wanted […]

3 Reasons Why You Should Fire Bad Customers


Every entrepreneur has customers who are better than others. In a perfect world, we’d all only work with ideal customers wouldn’t we? Recently, my client took a major step in that direction when she fired one of her piano students. It was a hard decision, but one she doesn’t regret in the […]